Christmas Ordering FAQ's
We've covered our most common questions but if there's something you're unsure of, please don't hesitate to get in touch..
~ Orders placed by the 17th October will be dispatch on the 12th November.
~ Orders placed between the 18th October to 7th November will be dispatch on the 1st December.
Everything in your order will be dispatched together as per the Christmas dispatch dates above. We will pack your non gift set items separately (outside of the gift box) unless you request for them to be added to the gift box.
If you notify us within 24hrs of placing your order we can make the changes but anything after that we unfortunately can't change. Please choose carefully & double check spelling.
You sure can! Just send us an email or leave a note at the checkout & we will get back to you with confirmation.
Yes! We highly recommend this, it will save you on extra postage, save on further transport & reduce added fossil fuels during an already environmentally demanding time. We will pack, wrap & send your items including a lovely gift card with your personal message free of charge. Please leave us a note in the checkout or send us an email immediately after placing the order to let us know your sending direct.
It certainly is! All orders are posted in a home compostable satchel, the gift boxes themselves are made of recycled cardboard & can be reused, recycled or composted. The tissue paper, tags, gift card & stickers/tape are 100% biodegradable & recyclable using eco responsible print methods & FSC certified materials. The gift boxes are also decorated with natural jute ribbon that can be reused, composted or recycled.