Frequently Asked Questions

We've covered our most common questions but if there's something we've missed, please don't hesitate to get in touch.

SIZING

We sure do! You can find it in our website footer or click here - Size Guide

Getting your dog’s neck measurement is easy, if they currently wear a well fitted collar you can just measure that one by laying it flat & using a tape measure. Another way is to take a piece of string and gently wrap around your dog’s neck where the collar would sit. Now take the string, lay it flat & measure the length.

Always make sure you can fit 2 fingers comfortably between your dogs neck & the collar so it's not too tight. 

No problem! Our collars are adjustable making them perfect for growing puppies. Some breeds do grow very quickly so make sure you allow for extra room when choosing your collar size. We want you to get the most out of your purchase, if you're unsure please feel free to contact us so we can help. 

Our best seller is the regular 150cm long lead which is a great all rounder but it really just comes down to personal preference & how your dog behaves on the lead. It helps to note, if you're a tall person with a very small dog you might be more comfortable with the long 180cm lead where as a shorter person with a larger dog might feel more comfortable using the short 120cm lead.

MATERIALS

Hemp is naturally hypoallergenic, anti fungal, anti bacterial & breaths. It's a healthy choice for all dogs, especially those with skin conditions or allergies. Making the switch to hemp is extremely beneficial for dogs who have hair loss, redness or itching around the neck. Learn more 

We offer 3 different hemp webbing choices - Supers Soft, Organic & Heavy Duty. Please refer to our webbing guide where we explain the difference in detail  

Just like hemp, our carefully sourced linen is hypoallergenic & breathable. It's very strong, durable, moisture absorbent, hypoallergenic, anti bacterial, anti static, naturally repels dirt & it is temperature regulating... absolutely perfect for the health of our pets! Learn more

Yes! We use only high quality, ethically sourced, natural materials. 

Our carefully selected textiles are all natural & sustainably grown without the use of chemicals & pesticides. Hemp & Linen are both fast growing & don't require much water, if planted in the right environment they can even be grown purely off rainfall.

Our fabrics are consciously coloured using eco safe, water based dyes that won't harm the earth. All products are 100% plastic free & our range of metal hardware is totally recyclable. 

We use lightweight recyclable alloy hardware on all of our products but there is also an option to upgrade to our 316 Marine Grade Stainless or Solid Brass hardware on the available listings.

PRODUCTS

Yes it certainly can! The alloy hardware is not resistant to salt so a quick rinse & air dry after being in contact with salt water or mud will ensure a longer lifespan. Our 316 Marine Grade Stainless Steel & Solid Brass clip options don't need much care but we still recommend giving them a rinse every now & then to keep the internal springs in good order.   

You will be pleasantly surprised! The hemp fibre is very resistant to dirt & doesn't take a lot to rinse it out. So yes, your collar or lead will definitely get dirty because dogs love mud & rolling in things BUT you can simply rinse out your hemp threads with plain water or add some mild soap & it will be good as new. 

We always recommend checking over your pets accessories regularly. If you see any damage to the webbing or clips please stop using it for safety reasons. Our webbing won't immediately snap but the hemp will slowly unravel which isn't safe for use. 

The Tie Up style is designed to be tied loosely around your dogs neck OR the Collar Fed style is designed to feed any collar up to 25mm thick through the bandana. For dogs that don't particularly like anything around their neck we recommend the collar fed as it's less noticeable for the dog when wearing.

It feels unnatural for many dogs to wear things around their neck or on their body. Like all non essential accessories, if your dog doesn't like wearing it please don't force them.   

WASHING 

It's super important to be able to wash your dog’s accessories & bedding for hygiene reasons. Everything we make can be hand or machine washed. 

Don't be fooled by the naturally light colour, this fibre doesn't hold much dirt. You can rinse out your hemp threads with warm water or add some mild soap (no softener) then leave it to dry in the sun OR if the product is heavily soiled you can machine wash it with a natural laundry liquid but we highly recommend using our washing bag or wrapping it in a towel to avoid damage to the metal hardware or your machine.

You can choose to hand wash or machine wash all of our linen items. Use a cool delicate wash setting on your machine, a mild natural detergent & please NO softener as this affects the fibres, reducing their absorbency and moisture-wicking properties. They can be air dried in the shade OR machine dried on a cool setting. To avoid heavy wrinkles, take the item out of the dryer before it's completely dry. A quick press with a hot iron will have it looking good as new

SUSTAINABILITY

This is a great question! Sustainability is super important in every aspect of our lives if we want future generations to thrive.

A definition of the word sustainability is ‘the ability to continue or be continued for a long time’. It applies to the environment, social equality & the economy. 

If we're always taking resources from the earth but not giving back or leaving harmful traces then we don’t have a sustainable planet that can keep providing life.

The same applies if we are paying under $10 for an outfit that has travelled half way across the world, someone, somewhere is not getting paid enough to continue surviving.

If we are farming fibres or vegetables with the use pesticides or herbicides we are leaving the soil unhealthy and over time it can’t continue to produce more. 

The future of our planet, the people and the animals is in our hands. None of us are perfect, but many small sustainable choices can make a world of difference.

Yes & we are so happy you asked! It's extremely important to do your own research when looking for truely sustainable products or stores. You need to weed through the 'green washing' & marketing bull to ensure what you're buying is actually eco friendly or sustainable. 

We are proudly sustainable from start to finish! This includes our materials, our process, our packaging & our end of life recycling program.

Our products are purposefully made from natural & ecologically sustainable materials that end up back in the earth, becoming nutrient rich soil. Our hardware can easily be melted down to create something new & we're 100% focused on taking only what we need, always putting back more.

You can find more details on our About page.

Yes! All of our packaging is 100% plastic free, recycled, recyclable, compostable & totally earth friendly. Each order is minimally packaged in a reusable biodegradable mailer. Anything printed (eg, swing tags, sleeves, notes) is done so using ecologically sustainable recycled paper/card stock & printed using low impact dyes. Even the sticky stuff safe, all of our labels & tape are compostable so you don't need to remove them.

You sure can. We have a great little how to guide to help you through the process. Learn more

We have a detailed guide helping you recycle or compost your worn out pet wear OR you can send it back to us to take care of. All of the details can be found here.

We certainly do! You can post your worn out Bohemi accessories back to us & we will recycle or compost the components accordingly. This is a free service but we do ask that you pay for the postage. For more details check out our Bohemi Recycling Program