Frequently Asked Questions

We've covered our most common questions but if there's something we've missed, please don't hesitate to get in touch. Contact Us


We sure do! You can find it in our website footer or here Size Guide

Getting your dog’s neck measurement is easy!

If they currently wear a well-fitted collar, you can measure that one by laying it flat and using a ruler or tape measure.

Alternatively, take a piece of string and gently wrap it around your dog’s neck where the collar would sit, then lay it flat and measure the length.

Make sure you can fit two fingers comfortably between your dog's neck and the collar, so it's not too tight. 

Our collars are adjustable, making them perfect for growing puppies.

Some breeds grow very quickly, so make sure you allow for extra room when choosing your collar size.

We want you to get the most out of your purchase! If you're unsure, please Contact Us we’re here to help. 

Our best seller is the Regular 150cm long lead which is a great all-rounder, but it really comes down to personal preference and how your dog walks on the lead.

It helps to note, if you're a tall person with a tiny dog, you might be more comfortable with our Long 180cm lead, whereas a shorter person with a larger dog might feel more comfortable using the Short 120cm lead.

We make everything in-house, so if you’re after a custom length, please get in touch


Yes! We are committed to creating truly sustainable pet accessories and being completely transparent with our materials.

You can find all the details on Our Materials page.

Yes! Our hemp is 100% hypoallergenic, anti-fungal, anti-bacterial and breaths.

There are ZERO toxins or chemicals so no nasties lingering around your dogs neck and body.

Making the switch to hemp is extremely beneficial for dogs who have itching, redness or hair loss around the neck. It provides relief and healing to sensitive or irritated skin. 

Learn more.

We offer three different hemp webbing choices to suit all doggy lifestyles. The main difference between each is the weave and finish.

Please refer to our Hemp Webbing Guide for more details.

We use high quality NICKEL FREE zinc alloy hardware for all products, it's a hypoallergenic, lightweight and recyclable metal.

You also have the option to upgrade to our 316 Marine Grade Stainless or Solid Brass hardware for most products.

Learn more


Yes, they certainly can!

The alloy hardware is high quality but requires a quick rinse and air dry after being in contact with salt water or mud to ensure a longer lifespan.

Our 316 Marine Grade Stainless Steel and Solid Brass hardware options don't need much care, but we still recommend giving them a rinse now and then to keep any internal springs in good order.

Learn more

No! You'll be pleasantly surprised to know that hemp fibre is naturally stain-resistant.

Of course your collar, lead or harness will get dirty because dogs love mud and rolling in things! BUT you can simply rinse out your hemp threads with plain water or add some mild soap, and they will be good as new. 

Check over your pet's accessories regularly.

If you see any damage to the webbing or hardware, stop using them immediately for safety reasons.

Our webbing won't snap with a small tear, but the hemp will slowly unravel and come apart over time with tension. This is unsafe if your dog decides to pull.

It can feel unnatural for many dogs to wear things on their neck or body. Like all non-essential accessories, if your dog doesn't like wearing them, please don't force them.  


Yes!! It's super important to wash your dog’s accessories and bedding for hygiene reasons. 

Everything we make can be hand or machine washed with natural, gentle detergents.

Washing instructions can be found on each product page, care labels or below.

Don't be fooled by the naturally light colour of our products. Hemp is naturally stain resistant and sheds dirt much easier than most textiles!

Hand Wash
In cold water with gentle, natural soap and leave to dry in the sun.

Machine Wash
On a cold, delicate setting with gentle, natural detergent and hang to dry. We recommend using our washing bag or wrapping it in a towel to avoid damage to the hardware and your machine.

Saltwater & Mud 
Our zinc alloy hardware is high quality and resistant to corrosion but isn't immune to it. A quick rinse with fresh water after contact with salt water or mud ensures a longer life span of your collar.

IMPORTANT - Use only gentle detergents and no softener. Standard detergents contain harsh chemicals that can damage the natural fibres causing them to break down. Our favourites are Koala Eco, Kin Kin and Dr Bronner's.

Hand Wash
In cold water with gentle, natural soap, lay flat in the shade to dry.

Machine Wash
On a cold, delicate setting with a gentle, natural detergent. No softener! Lay flat in the shade to dry or tumble dry on a cool setting.

A quick iron will keep it looking great! (don't iron over the label).

IMPORTANT - Use only gentle detergents and no softener. Standard detergents contain harsh chemicals that can damage the natural fibres causing them to break down. Our favourites are Koala Eco, Kin Kin and Dr Bronner's.


This is a great question! Sustainability is extremely important in every aspect of our lives if we want future generations to thrive.

A definition of the word sustainability is ‘the ability to continue or be continued for a long time.' It applies to the environment, social equality and the economy.

If we're always taking resources from the earth but not giving back or leaving harmful traces, then we don’t have a sustainable planet that can keep providing life. The same applies if we are paying under $10 for an outfit that has travelled halfway across the world, someone, somewhere, is not getting paid enough to continue surviving. If we farm fibres or vegetables using pesticides or herbicides, we leave the soil unhealthy, and over time, it becomes too damaged to grow anymore. 

The future of our planet, the people and the animals is in our hands. None of us are perfect, but many small sustainable choices can make a world of difference.

Yes, and we are so happy you asked!

It's extremely important to do your own research when looking for truly sustainable products or businesses. You need to weed through the 'green washing' and marketing bull to ensure what you're buying is actually eco-friendly and sustainable. 

Bohemi is proudly sustainable from start to finish! This includes our materials, process, packaging and end of life recycling program.

Our products are purposefully made from natural and sustainable materials that end up returning to the earth.

Our hardware can easily be melted down to create something new, and We use only eco-friendly, recycled, recyclable, biodegradable and compostable packaging. Learn more - Bohemi Materials

We're 100% focused on taking only what we need, always putting back more.We give back 5% of all sales to the people, the animals and the earth. Learn more - Bohemi Giving Back

We also offer our Bohemi Worn Out Wears program to help you recycle or compost your end of life pet wear so together we can feel good about the purchase. Learn more - Bohemi Worn Out Wears

Yes! All of our packaging is 100% plastic free, recycled, recyclable, biodegradable, compostable and totally earth-friendly.

Each order is minimally packaged in a reusable biodegradable mailer and shipped with our carbon neutral shipping providers.

Anything printed (e.g., swing tags, sleeves, notes) is done using sustainable recycled paper/card stock and printed using low-impact eco dyes. Even the sticky stuff is safe. All our labels and tape are compostable, so you don't need to remove them.

Learn more

We have a detailed guide helping you recycle or compost your worn-out pet wear, OR you can send it back to us to take care of.

Learn more

We certainly do! You can post your worn-out Bohemi accessories back to us and we will recycle or compost the components accordingly. This is a free service but we do ask that you pay for the postage. In return we will send you a $10 gift voucher to spend in our store for being so awesome! For more details check out our Bohemi Recycling Program

Customer Service

Knowing our customers and their pets are happy and healthy is why we love doing what we do here at Bohemi! 

Since starting in 2018, our trusted brand and high-quality hemp products have helped hundreds of dogs with neck/skin irritation and hair loss. 

Together with our band of eco pet owners, we've also saved thousands of plastic collars and leads from ending up landfill or our waterways.

See what our customers have to say here.

When you join Bohemi Rewards, you earn points with every purchase and unlock exclusive discounts!

- Join the Bohemi Rewards program and earn 200 points right away!

EARN - Earn 5 points for every $1 spent, 500 points for every friend you refer and many more ways to earn!

REDEEM - Do a little happy dance because those points can be redeemed for exclusive discounts and coupons!!


Sign up = 200 points

Spend $1 = 50 points 

Like on Facebook = 50 points

Follow on Instagram = 50 points


500 points = $5 off

1000 points = $10 off 

1500 points = $15 off

2000 points = $20 off

Sign up today and get 200 points on us!

Please see our Shipping Policy for up to date pricing and delivery times.

Please see our Returns Policy for more details.